To be eligible for refund
or exchange:
- Returns must be sent within 7 calendar days from
the date you received the product
- Items must be returned unopened, undamaged, and in
their original packaging.
- A copy of your receipt from Naturals Skin Care
must be included with the return.
Please Note: We are unable to
offer exchanges or refunds for products returned due to skin irritation. We
stand by the quality of the products we sell, but certain ingredients (e.g.
retinol or Salicylic Acid) may cause irritation to sensitive skin. To help you
avoid irritation or allergic reaction, a full ingredient list is displayed on
each product page.
SHIPPING
We are unable to cover
return shipping costs. You’re welcome to choose whichever courier you prefer –
just remember to pack properly to ensure your return arrives undamaged.
Mail returns to Sender
REFUNDS
Once we receive your
returned item, we’ll let you know. We’ll inspect the product for any damage or signs
of use. After inspection, we’ll share the status of your refund with you
immediately.
If your return is
approved, you’ll receive a full refund credited to your original payment
method. Please allow up to two weeks for your return to be processed.
Naturals Skin Care reserves the right to change and update this return policy at any time.
